Website SCG Connected

SCG Communications is a rapidly growing, multi award winning, business with over 50 years of experience of providing voice, data, mobile and cloud based solutions to businesses across the UK.  Our customers are at the heart of our business and our success is a direct result of our commitment to deliver the best solutions and industry leading customer service.

The company employs over 750 staff across 12 offices and as an acquisitive and growing business we are continually looking for outstanding employees to join our teams.

The Team

The Billing Team is an integral part of the SCG business, working closely with the Customer Experience, Service Delivery and Accounts teams.  The Billing Team raises circa 130,000 invoices a year with a value in the region of £80m.  The invoice processes are necessarily automated relying on data collection and upload rather than manual preparation.

Whilst working in a high volume, high-pressure environment with tight deadlines, the team is characterised by hard work, shared responsibility, a supportive work environment and a healthy balance of professionalism and laughter.

Role Summary

The function of this role will be to complete the reconciliation of supplier accounts each month, to find any exceptions and investigate them through to completion. This role will provide insight into internal processes and the candidate will have influence on internal processes to ensure that they align with how charges are applied by the supplier.

Job satisfaction is achieved when savings or additional income is identified for the business.

The successful candidate will be naturally numerate, inquisitive, tenacious, be able to think independently and be well organized, with a desire to investigate anomalies.

For clarity, this job is not suitable for candidates who see themselves in an accountancy role.  Whilst the work of the Billing and Accounts teams dovetail, the departments are separate and require people with different but potentially transferable skill sets.

The Billing Department is part of the SCG Centralised Services Teams.  There will be an occasional requirement to visit other group offices to share knowledge, build relationships or train.

Key areas of responsibility including

  • Supplier Invoice Reconciliations: identification and resolution of unreconciled items
  • Working with other departments and group companies to resolve problems
  • Investigation to determine and fix work process errors throughout the business
  • Data integrity updates to ensure high quality and accuracy of invoice information
  • Raise supplier disputes, working to a point of resolution
  • Identification of synergies and potential workflow improvements
  • Data Entry – inputting billing on the system
  • Revenue checks to ensure data accurate and clean

Essential skills

  • Excellent Excel Skills
  • Strong analytic skills with a tenacious personality as problems can be complex and involved
  • Completer finisher, able to take a task and follow it to the end without close supervision
  • Eye for detail with a penchant for accuracy
  • Strong personality with the confidence to be assertive
  • Good communication to be able to verbalise findings and suggest solutions
  • Polite and well mannered
  • Confident happy personality, prepared to be innovative and embrace a changing environment
  • Microsoft Office suite
  • Numerate
  • Educated to Degree Level

For the right candidate, it is not necessary to be able to demonstrate all the above skills immediately, these can be developed with on the job training.  It is important to have the capacity to develop all of the above skills.